FAQs


If you have other questions, please just send it to customersupport@skonmart.com.
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within12-48 hours!

Frequently Asked Questions (FAQs)

We ship to all regions within the United Kingdom. Currently, we do not offer international shipping, but stay tuned for updates as we expand our services.

Delivery times vary depending on the product and supplier. Typically, orders are processed within 2-3 business days and delivered within 7-15 business days. You'll receive a tracking number once your order has been dispatched.

Once your order has been dispatched, you will receive an email with a tracking number. You can use this number on our website or the courier’s website to track the status of your shipment.

We accept all major credit and debit cards, including Visa, MasterCard, and American Express. We also accept payments via PayPal for your convenience and security.
Orders can be canceled or modified within 24 hours of placement. After this period, the order will have been processed, and we cannot guarantee changes. Please contact our customer service team as soon as possible if you need to make any adjustments.
You can reach our customer service team via email at customersupport@skonmart.com or by filling out the contact form on our website. We aim to respond to all inquiries within 12-48 hours.
Yes, we regularly offer discounts and promotions. Sign up for our newsletter and follow us on social media to stay updated on the latest deals and exclusive offers.
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