FIND Q&A:
Q1, Is it Hard to Connect?
A: This camera have Plug to Play (P2P) function, just plug in power and follow some steps then everything will setup very well.
Q2, Is the IOS APP and Android APP the same function?
A: The IOS OS system due to it's syetem limit, the APP will miss some less important function than Android, but don't worry, the APP will upgrade every vision, so the function will almost the same.
Q3, When I use two way audio function, what I hear some noise?
A: Please put the camera away from other Electronic device, it will have Signal interference. And it is normal situation please don't worry.
Q4, Does this camera support night vision?
A: Yes, when the camera IR sensor detect not enough light, the IR LED will turn on and switch to night vision model.
Q5, I can't connect the camera to WIFI ?
A: Please make sure the first time connect your phone and camera at the same network system. If still hard to connect we have tech team to support you.
Q6, Does the alarm information will always keeping ?
A: The alarm information will record on Micro SD Card. Also show on mobile device, once you read it then will remove the phone alarm information. Please save the alarm photos to your phone.
Q7, Does this camera support Onvif and support connect to NVR?
A: The camera use it is Own design software, because the camera mainly focus on phone remote monitoring, so far it is not support Onvif.
HD 1.0MP 720P (1280x720) resolution
Easy to connect to Wi-fi (5G not supported)
Motion detection and video recording
Two way audio
Clear night vision
355 degree pan, 100 degree tilt
Support SD card recording (64G,60 days) and easy play back
Returns Policy
Ensure items are in resalable, unworn, and undamaged condition with original packaging within 14 days of receipt. Refund issued for product cost, excluding postage, with processing time of up to 14 days from return date. Returned items must have all barcode tags and labels attached for processing. Recorded delivery recommended for returns to avoid responsibility for lost items in transit. Refunds or exchanges not available for jewellery, makeup, fragrances, or contact lenses due to hygiene reasons. Contact us before returning faulty or incorrect items within 6 months of receipt. Refund includes full product cost and original delivery charges within 14 days of confirmation. Allow up to 5 working days after refund confirmation email for funds to be credited. Alternative payment arrangements made if card has expired or been declined. Our returns policy does not affect your statutory rights as a consumer in the UK.
Shipping
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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